Credit union warns about scam

PERKINS TWP. — VacationLand Federal Credit Union recently warned the public about a new scam. Here's the credit union's message in full: We're seeing an increase in a specific type of fraud scam where the scammer pretends to be our fraud department. These calls and texts can even appear to be coming from our legitimate phone numbers, which is called "spoofing." Here's how the scam works: • You receive an unexpected call or text about a suspicious charge on your account. • When you say you didn't make the charge, the scammer claims your account is compromised and offers to help. • To gain your trust, they may insist that our branches have been compromised or that an insider is stealing from you and that you should not come in and speak to us in person. • They then pressure you to take immediate action, such as downloading an app or providing your account number, debit/credit card number, passwords or online banking security questions. They may even keep you on the phone for hours to prevent you from calling us directly. VacationLand Federal Credit Union will never ask you to download an app, other than our own mobile app, to resolve a fraud issue. We will also never ask for your passwords, account numbers or online banking security questions. Most importantly, our branches have not been compromised. If you receive a suspicious call like this, hang up immediately. Then call us directly at 800-691-9299 to verify. Trust your instincts: If a call feels off, it's always better to be safe than sorry.