Cedar Point announces reopening protocols

SANDUSKY — As Cedar Point gears up to celebrate its 150th season, in 2021, it wants to keep each guest as safe as possible. On Monday, the Sandusky-based amusement park announced protocols as it relates to COVID-19 "We developed an extensive coronavirus reopening plan, new processes and enhanced procedures throughout the park to help reduce the spread of germs," according to a company statement. "We're all in this together and, by working together, you can safely and confidently enjoy the thrills and fun that only Cedar Point can deliver this season. Among the more notable changes from last season, truncated also due to COVID-19: • Reservations will be required for Cedar Point and Cedar Point Shores Waterpark. Both season pass holders and single-day ticket holders will need reservations. • Temperature checks for guests have been discontinued. • The health screen questionnaire will be conducted by associates at all entrance gates and will not be through the Cedar Point mobile app. • There will be no limitations to ride capacity, but social distancing remains in place while waiting in line. • Face coverings are recommended while riding rides. • Guests aged 10 years and older are required to wear face coverings while indoors unless actively eating and drinking. • Face coverings are not required outdoors unless it is not possible to maintain 6 feet of social distancing. • Face coverings should completely cover the nose and mouth and not have exhalation valves or vents, which allows virus particles to escape. For full details on ticket policies, visit cedarpoint.com/welcoming-you-back to get all the details. Q&A Amusement park representatives put together a frequently asked question section in response to some pressing inquiries by fans: Q: In the past, I could show up at the park, buy my ticket and get in. Is that still the case? A: Unfortunately, no. Due to social distancing, we must limit the number of guests at the park. You must purchase your season pass or ticket online or on the Cedar Point mobile app prior to visiting the park. Q: What if I am part of a group that was scheduled to visit? A: If you are part of a planned group visit to the park or have group sales tickets, contact your group organizer/leader for details. Group organizers/leaders should contact their park sales representatives directly. Q: If the day I want to visit is fully booked, what can I do? A: There is no waitlist process, but you are welcome to continue to check back as additional availability may be added based on updates to local capacity guidelines and/or cancellations, or you can pick a different day with inventory available to ensure you can visit Cedar Point and/or Cedar Point Shores Waterpark. Q: Will more reservation spaces be added after a day goes online for reservations? A: If a reservation is canceled, that space will be added to the inventory available online. And, periodically, we may be able to adjust total inventory. Q: What if I pre-purchased tickets but am now unable to visit this season? A: Please reach out to us at cedarpoint.com/contact-us. All ticket inquiries will be addressed individually. Q: I have a platinum season pass and want to visit another Cedar Fair park. How do I make a reservation? A: Platinum pass holders wanting to visit other Cedar Fair parks should visit the website of the park they want to visit to view their visitation policies/make a reservation. Q: Can I buy a season pass or ticket at the park? A: No, you will not be able to purchase season passes or tickets at the park. Please purchase your season pass or ticket online prior to visiting the park. Q: I'm a new pass holder, and I have not yet visited the park to process my season pass. What do I need to do before visiting? A: As a new pass holder without a season pass card, you will need to process your season pass. To make this easier and contact-free, you can now handle this online. Simply create or login to your Cedar Point website account, click "manage passes," click "add my pass" and enter the ticket ID you received when you purchased online along with any other outstanding profile information. Once you've completed adding your pass, you're all set to visit. You can even add your pass to the mobile app for quick and convenient entry into the park. Q: Is there an extra charge for the season pass holder reservation? A: There is no charge for the season pass holder reservation. And if that is the only item in your shopping cart, you will not need to enter credit card information to complete the transaction. Q: What happens if I cannot come on the day I booked? A: If you are unable to visit the park on the selected date, please visit our online booking portal to adjust your reservation. Q: Can I transfer my season pass holder reservation to someone else? A: The reservation is attached to a specific season pass and cannot be transferred to another guest. Q: I am a season pass holder, how many visits can I reserve? A: As a season pass holder, you may make up to three reservations at a time for Cedar Point. You may make one reservation at a time for Cedar Point Shores Waterpark. Q: Am I required to buy parking online? A: It is not required, but it is strongly recommended that you purchase parking in advance online before visiting the park. Gold and platinum season passes include parking, so you just need to have your season pass available to be scanned at the parking toll booth. Some ticket packages include parking, so you just need to have the barcode for that package available to be scanned at the parking toll booth. Otherwise, please purchase a parking voucher online. One voucher is needed per car. This will be scanned at the parking toll booth. Q: What are symptoms and conditions that could indicate a potential case of the coronavirus? A: Any of the following symptoms that are not caused by a known chronic health condition: fever of 100.4 degrees or higher, difficulty breathing, unusual fatigue, cold or flu-like symptoms, repeated shaking/chills, new loss of taste or smell, cough muscle pain, headache, sore throat, congestion or runny nose, nausea, diarrhea. Additionally, you could be contagious if you have been in direct contact with a close relative, roommate or neighbor who has been diagnosed with the coronavirus or been told by a health care professional or employer you may have been exposed to the coronavirus. Q: Do I need to complete a health assessment questionnaire for each person in my family or group? A: You do not need to complete a health assessment questionnaire prior to arriving at the park. Instead, as you approach the park entrance gates, you will be asked to confirm that no one in your party has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. If your group does not pass the health assessment, we will ask you to reschedule your visit to a different date. Q: If one person in my family or group has symptoms of the coronavirus, does my whole party need to stay home? A: If everyone in your family or group has been exposed to the person who has symptoms, it's best if everyone in your party stays home and reschedules your visit.